Effectiveness

The effectiveness review verifies that the completed actions actually resolved the original problem without creating any additional problems. The Follow-up Auditor/Reviewer selects an Effectiveness Auditor/Reviewer.

The team members determine how the effectiveness of the corrective action can be tested or measured. The Effectiveness Auditor/Reviewer checks for proof that the problem is prevented and there is no chance of another occurrence of the same event. If the problem is serious or there is not complete control over corrective action implementation, periodic effectiveness checks are required.

Auditor/Reviewer Information (Started By)

The following table provides the fields available under Auditor/Reviewer Information section:

Field	Description
Auditor (Reviewer)	The auditor/reviewer is responsible for verification of corrective action effectively. To choose the Auditor/Reviewer, click . A pop-up window opens with search criteria based on User ID or Last Name. Enter the User ID orLast Name and click Submit. To view all records, leave the fields blank and click Submit. The number of records found is displayed, and a table is updated with the search results. Select the auditor's name by clicking the User ID hyperlink.
Scheduled Date	The scheduled date is the date that the audit/review was scheduled. To choose the Date/Time to Owner date: Enter the date manually in the dd-mmm-yyyy format. OR Click . Select the date from the calendar.
Actual Date	The actual date is the date that the audit/review was conducted. To choose the Date/Time to Owner date: Enter the date manually in the dd-mmm-yyyy format. OR Click . Select the date from the calendar.
Remarks	The auditor/reviewer enters any remarks about the audit/review conducted.

Disposition

The Disposition section provides the final determination of the effectiveness auditor/reviewer. The effectiveness auditor/reviewer selects the “Accepted” check box if the audit evidence is sufficient, or rejects if the corrective action is not effective. The auditor/reviewer issues a new CAR if new events are found where corrective actions need to be implemented.

Field	Description
Name	The name of the effectiveness auditor/reviewer is automatically populated when the auditor/reviewer marks the disposition as Accepted or Rejected by selecting the respective check boxes.
Date	The date and time of the disposition. This field is populated when the corrective action is saved.
Accepted	The effectiveness auditor/reviewer selects the Accepted check box, if there is evidence that the corrective action is effective over a period of time.
Create New CAR	To close the current CAR and open a new CAR with a sequential dash number: Click Create New CAR. A pop-up message indicates that the current car is closed successfully and a new CAR is created. An e-mail notification is sent to the Owner as notification that a CAR has been assigned and action is indicated. Another e-mail is sent to the stakeholders of the old CAR informing them that the CAR is closed. Click OK. A pop-up message requests confirmation. To open a the new CAR, click OK.
New CAR	To choose a new CAR, click . A pop-up window opens with search criteria based on the CAR ID. Enter the CAR ID or a portion of the CAR ID. Click Search. The number of records found is displayed, and a table is updated with the search results. Select the CAR by clicking the CAR ID hyperlink.
Rejected	The effectiveness auditor/reviewer selects the Rejected check box, if: there is no evidence that corrective action taken by the owner is effective. the corrective action has affected other areas and has created new problems.